Fed up with your hosting service prodider’s lousy service, endless hotline calls and slow email response times? Been there, done that. After almost 10 years at 1&1, I’ve had enough. Lucky for me, I had a chat with Johannes Kleske who recommended MediaTemple. I switched, and I don’t regret it a bit.
To call MediaTemple (MT) a small indie host wouldn’t really do them justice, since they aren’t so small after all (MT’s about page). However, it feels just like you’re talking to your local corner hosting shop, so to speak. You drop them a line, you get your answer right away. You don’t get annoying marketing emails. The help section and FAQs work, and in fact contain solutions to most of your problems. (Take that, 1&1!)
What’s more important, though, is that everything just works a charme and is set up very smartly. Example? One-click installations for tools like WordPress or Drupal give you a fresh WordPress when you need, it hardly takes a minute. No more screwing around with FTP or your databases (unless you want to). I’m told MT’s hosting architecture scales very well in case your blog ends up on Digg or Slashdot, but haven’t tested that one yet. Oh, and if you have other users’ email accounts to manage, worry not: You just send them a link to their own admin panel and they can take care of it themselves, you won’t even be involved in their password retrieval process.
MT give you reasonable (bordering excessive) data limits. My hosting plan (MT’s smallest, the GridService) gives me 100GB of storage, 1TB of transfer, and what seems to be a very stable architecture for a mere $20/month.
I switched to MediaTemple, and I’m not planning to leave them anytime soon. If you’re unhappy with your host (or maybe just not overly happy), my recommendation goes to MediaTemple.
What is all this about? Quite often I get asked by friends and colleagues what tools I use for certain tasks. Just as often, I ask them the same question: Word of mouth recommendations top most other research when it comes to getting things done. That’s why I started collecting my recommendations in a loose series of posts titled “Tools I Use” (see more recommendations).