Systems too brittle to work
Too many of our systems have been optimized for cost efficiency to the point where they’re so brittle, they start failing a lot. The other day I had…
Tag: digital transformation
Verwaltungsdigitalisierung: 2 aktuelle Studien
Zwei Studien zur Verwaltungsdigitalisierung von der Agora Digitale Transformation (nachfolgend ADT. Full disclosure: Im Rahmen meiner Arbeit für die Stiftung Mercator war ich an der Konzeption der ADT…
Gen AI is Infrastructure that Constantly Changes
Generative AI is in an interesting place right now. Things are evolving quickly, at least for now, with new releases and updates being released with high frequency. Let’s…
Digital Transformation, German Government Edition
Note: This expands on a longer Twitter thread of mine. It’s utterly fascinating to hear German politics discover digital transformation as a key priority now. For literally 2…
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Government services should be channel-agnostic
Berlin has kicked off a long process to develop a so-called “digital strategy” for government services. About time, I might add, given that the UK have gone through…
Pandemic learnings: New Non-State Actors
The coronavirus pandemic has been a global stress test. And as stress tests go, this one has shown us which systems have been working and where we have…
Focus areas over time
The end of the year is a good time to look back and take stock, and one of the things I’ve been looking at especially is how the…