.jpg?ixid=MXwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHw%3D&ixlib=rb-1.2.1&auto=format&fit=crop&w=1350&q=80 "Government services should be channel-agnostic")
Government services should be channel-agnostic
Berlin has kicked off a long process to develop a so-called “digital strategy” for government services. About time, I might add, given that the UK have gone through…
Tag: digital government services
Digital transformation requires capacity building
In Germany, like most industrial nations, there’s a lot of talk about digital transformation. This holds especially true for the public sector, for citizen service delivery. While in…