Verwaltungsdigitalisierung: 2 aktuelle Studien
Zwei Studien zur Verwaltungsdigitalisierung von der Agora Digitale Transformation (nachfolgend ADT. Full disclosure: Im Rahmen meiner Arbeit für die Stiftung Mercator war ich an der Konzeption der ADT…
Tag: digital government services
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Government services should be channel-agnostic
Berlin has kicked off a long process to develop a so-called “digital strategy” for government services. About time, I might add, given that the UK have gone through…
Digital transformation requires capacity building
In Germany, like most industrial nations, there’s a lot of talk about digital transformation. This holds especially true for the public sector, for citizen service delivery. While in…