CategoryResearch

IoT & AI in the context of media studies

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At the invitation of Prof. Sven Engesser at Technical University Dresden, I had the pleasure of presenting to the master students of applied media studies.

The presentation below gives you an idea of the outline of the talk:

It’s great to see that communication science/media studies tackle IoT and human-computer interfaces as a field of research. I was impressed with the level of thinking and questions from the group. The discussion was lively, on point, and there were none of the obvious questions. Instead, the students probed the pretty complex issues surrounding IoT, AI, and algorithmic decision making in the context of communications and communication science.

It’s part of the master program, and of Prof. Engesser’s new role as professor there, to also set up a lab to study how smart home assistants and other voice-enabled connected devices impact the way we communicate at home—both with other people and with machines.

It’ll be interesting to watch the lab’s progress and findings, and I hope we’ll find ways to collaborate on some of these questions.

IoT, artificial intelligence, and digital transformation are all intimately related

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Here at The Waving Cat, we’re in the business of analyzing the impact of emerging technologies and finding ways to harness their opportunities. This is why our services include both research & foresight and strategy: First we need to develop a deep understanding, then we can apply it. Analyze first, act second.

Over the last few years, my work has mostly homed in on the Internet of Things (#IoT). This is no coincidence: IoT is where a lot of emerging technologies converge. Hence, IoT has been a massive driver of digital transformation.

IoT has been a massive driver of digital transformation.

However, increasingly the lines between IoT and other emerging technologies are becoming ever-more blurry. Concretely, data-driven and algorithmic decision-making is taking on a life on its own, both within the confines of IoT and outside of them. Under the labels of machine learning (#ML), artificial intelligence (#AI), or the (now strangely old school moniker) big data we’ve seen tremendous development over the last few years.

The physical world is already suffused with data, sensors, and connected devices/systems, and we’re only at the beginning of this development. Years ago I curated a track at NEXT Conference called the Data Layer, on the premise that the physical world will be covered in a data layer. Now, 5 years or so later, this reality has absolutely come to pass.

IoT with its connected devices, smart cities, connected homes, and connected mobility is part of that global infrastructure. No matter if the data crunching happens in the cloud or at the edge (i.e. close to where the data is captured/used), more and more has to happen implicitly and autonomously. Machine learning and AI play an essential role in this.

Increasingly, artificial intelligence is becoming a driver of digital transformation

Most organizations will need to develop an approach to harnessing artificial intelligence, and so increasingly artificial intelligence is becoming a driver of digital transformation.

As of today, Internet of Things, artificial intelligence & machine learning, and digital transformation are intimately connected. You can’t really get far in one without understanding the others.

These are exciting, interesting times, and they offer lots of opportunities. We’re here to help you figure out how to harness them.

We relaunched our website

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We just relaunched our website for more clarity and to better reflect our work, both recent and future.

So what’s new?

Less images, more text

At a glance you’ll notice that it’s a lot more built with text in mind. This reflects our output, and should lead to much, much faster load times.

Clear structure

A lot of cruft went out the door. This allows for a much clearer structure.

The front page still offers an overview of the company, but CLIENT SERVICES and IN-HOUSE PROJECTS are more visibly separated, and text highlights allow for extra quick skimming.

The ABOUT navigation item recently got their own STRATEGY and RESEARCH & FORECASTING sections, so that was all new and fresh and will stay this way for now.

Better navigation

What’s new is the navigation item OUTPUT. Clicked directly, it offers an at-a-glance overview of all the many outputs we produce, including REPORTS, BOOKS, THINGSCON, and also SPECIAL PROJECTS like Zephyr Berlin, Dearsouvenir, and other experiments and spin-offs.

Sub-pages of OUTPUT provide a higher-rez overview of PUBLICATIONS (for books & reports), PROJECTS (for highlight client projects as much as the results are publicly sharable), and SPECIAL PROJECTS (as mentioned before).

MEDIA & SPEAKING are still largely unchanged, just a little cleaned up. They work, and provide the most comprehensive log of my speaking engagements as well as media mentions and contributions.

By the way, I’m keeping the dual BLOG structure of COMPANY blog and PERSONAL blog (mostly the occasion travel log), which exists for purely historical/archival reasons. I simply didn’t want to move it to another server or domain.

Curious what you think. If you see something that looks broken, say something. Thanks!

New report: A Trustmark for IoT

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Summary: For Mozilla, we explored the potentials and challenges of a trustmark for the Internet of Things (IoT). That research is now publicly available. You can find more background and all the relevant links at thewavingcat.com/iot-trustmark

If you follow our work both over at ThingsCon and here at The Waving Cat, you know that we see lots of potential for the Internet of Things (IoT) to create value and improve lives, but also some serious challenges. One of the core challenges is that it’s hard for consumers to figure out which IoT products and services are good—which ones are designed responsibly, which ones deserve their trust. After all, too often IoT devices are essentially black boxes that are hard interrogate and that might change with the next over-the-air software update.

So, what to do? One concept I’ve grown increasingly fond of is consumer labeling as we know from food, textiles, and other areas. But for IoT, that’s not simple. The networked, data-driven, and dynamic nature of IoT means that the complexity is high, and even seemingly simple questions can lead to surprisingly complex answers. Still, I think there’s huge potential there to make huge impact.

I was very happy when Mozilla picked up on that idea and commissioned us to explore the potential of consumer labels. Mozilla just made that report publicly available:

Read the report: “A Trustmark for IoT” (PDF, 93 pages)

I’m excited to see where Mozilla might take the IoT trustmark and hope we can continue to explore this topic.

Increasingly, in order to have agency over their lives, users need to be able to make informed decisions about the IoT devices they invite into their lives. A trustmark for IoT can significantly empower users to do just that.

For more background, the executive summary, and all the relevant links, head on over to thewavingcat.com/iot-trustmark.

Also, I’d like to extend a big thank you! to the experts whose insights contributed to this reports through conversations online and offline, public and in private:

Alaisdair Allan (freelance consultant and author), Alexandra Deschamps-Sonsino (Designswarm, IoT London, #iotmark), Ame Elliott (Simply Secure), Boris Adryan (Zu?hlke Engineering), Claire Rowland (UX designer and author), David Ascher, David Li (Shenzhen Open Innovation Lab), Dries de Roeck (Studio Dott), Emma Lilliestam (Security researcher), Geoffrey MacDougall (Consumer Reports), Ge?rald Santucci (European Commission), Holly Robbins (Just Things Foundation), Iskander Smit (info.nl, Just Things Foundation), Jan-Peter Kleinhans (Stiftung Neue Verantwortung), Jason Schultz (NYU), Jeff Katz (Geeny), Jon Rogers (Mozilla Open IoT Studio), Laura James (Doteveryone, Digital Life Collective), Malavika Jayaram (Berkman Klein Center, Digital Asia Hub), Marcel Schouwenaar (Just Things Foundation, The Incredible Machine), Matt Biddulph (Thington), Michelle Thorne (Mozilla Open IoT Studio), Max Kru?ger (ThingsCon), Ronaldo Lemos (ITS Rio), Rosie Burbidge (Fox Williams), Simon Ho?her (ThingsCon), Solana Larsen (Mozilla), Stefan Ferber (Bosch Software Innovation), Thomas Amberg (Yaler), Ugo Vallauri (The Restart Project), Usman Haque (Thingful, #iotmark). Also and especially I’d like to thank the larger ThingsCon and London #iotmark communities for sharing their insights.

German federal government adopts an action plan on automated driving

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For a while we’ve been debating the ethics of algorithms, especially in the context of autonomous vehicles: What should happen, when something goes wrong? Who/what does the robo car protect? Who’s liable for damage if a crash occurs?

Germany, which has a strategy in place to become not just a world-leading manufacturer of autonomous vehicles but also a world-leading consumer market, just announced how to deal with these questions.

Based on the findings of an ethics commission, Germany’s federal government just adopted an action plan on automated driving (here quoted in full:

The Ethics Commission’s report comprises 20 propositions. The key elements are:

  • Automated and connected driving is an ethical imperative if the systems cause fewer accidents than human drivers (positive balance of risk).
  • Damage to property must take precedence over personal injury. In hazardous situations, the protection of human life must always have top priority.
  • In the event of unavoidable accident situations, any distinction between individuals based on personal features (age, gender, physical or mental constitution) is impermissible.
  • In every driving situation, it must be clearly regulated and apparent who is responsible for the driving task: the human or the computer.
  • It must be documented and stored who is driving (to resolve possible issues of liability, among other things).
  • Drivers must always be able to decide themselves whether their vehicle data are to be forwarded and used (data sovereignty).
  • The Federal Ministry of Transport and Digital Infrastructure’s Ethics Commission comprised 14 academics and experts from the disciplines of ethics, law and technology. Among these were transport experts, legal experts, information scientists, engineers, philosophers, theologians, consumer protection representatives as well as representatives of associations and companies.

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Reading this, I have to say I’m relieved and impressed: These guidelines seem entirely reasonable, common sense, and practical. Especially the non-discrimination clause and the principle of data sovereignty is good to see included in this. Well done!

This bodes well for other areas where we haven’t seen this level of consideration from the German government yet, like smart cities and the super-set of #iot. I hope we’ll see similar findings and action plans in those areas soon, too.

We need to approach Smart Cities as empowerment tech for citizens

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Doing some research-related reading this morning had me go down a bit of a rabbit hole that led to this Twitter thread. The points hold up, I think, so here it is in easier-to-read-and-reference format:

Smart Cities are often framed as part of industrial #iot. I think we need to frame it as empowerment tech for citizens instead.

This industrial #iot framing is only natural: Most vendors of smart city tech come from that background. But I think it’s not healthy. A technology that impacts, by definition, all citizens needs to be framed, regulated & designed accordingly. Meaning: If there’s not opt-out (and there isn’t, in public space), we need to make sure this works for everyone, can be understood & queried.

We need strong democratic oversight on smart city technologies and the algorithms, processes, vendors powering them. Which is why we need to follow the principles that made the early open web so strong & resilient: decentralization, open source, etc.

Only if we reframe our thinking of smart cities from industrial to citizen centric can these technologies unfold their positive potential.

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This echoes the position we developed for a report for the German federal government a while ago as part of research into how to best make smart cities work for citizens. The findings of that report are summarized here.

Monthnotes for August 2017

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August came and went quickly: It was a comparatively short month here at The Waving Cat once you subtract vacation time, and so we spent it largely distraction free, heads-down, on writing.

A quick note: I’m doing capacity planning for fall & winter. If you’d like to explore working together, get in touch now. First come, first serve!

Talks

I have a few talks coming up:

  • On 1 September (ie. this coming Friday) I’ll be speaking at Netzpolitik‘s annual conference Das ist Netzpolitik!, in German, about tensions inherent in the power dynamics of IoT as well as the regulatory environment: Das Internet der Dinge: Rechte, Regulierung und Spannungsfelder.
  • In October, I’ll be giving a lecture on communications and IoT at Dresden University, where if logistics work out I’ll be chatting a bit about the practitioner’s side of IoT. (Details TBD).
  • On 9 November, also in Berlin, I’ll be at SimplySecure‘s conference Underexposed (program). My talk there is called The Internet of Sneaky Things. I’ll be exploring how IoT security, funding and business models, centralization and data mining, and some larger challenges around the language we use to consider the impact of data-driven systems combined all form a substantial challenge for all things related to IoT. But it’s not all bleak. There are measures we can—and through ThingsCon, we do—take.

Trustmarks for IoT

Consumers don’t necessarily trust connected devices (IoT). Maybe more importantly, many products that are part of IoT do not deserve trust. Too many security holes, too much data gathering and sharing, bad business practices are all all-to-common occurrences.

So I’m very happy to be working on two projects in this space. (For completeness’ sake, some early thoughts of mine on the subject.)

For Mozilla, I’ve been doing research into the potential of trustmarks for IoT. The research and report are pretty much wrapped up after August. We’re currently gathering a last round of feedback from key stakeholders, and there’s a last round of final copy-editing to come. Then the report should be done and published in full within the next couple of months. (Disclosure: My partner Michelle Thorne works at Mozilla.)

I’m particularly excited to hear whispers that some core recommendations might be used in the national IoT policy of a major nation. If this truly comes to pass, then I’ll know why I do what I do. ?

The second project is the #iotmark initiative, co-founded by Alexandra Deschamps-Sonsino and Usman Haque (both friends, collaborators, and ThingsCon alumni) that tries to develop a consumer label for IoT products. Together with Laura James of UK charity Doteveryone, my role is to look into governance questions. There are a lot of moving parts and open questions, but we’re all slowly getting organized, and I think it’s a tremendous group to be part of.

View Source: Shenzhen

Our friends & many-time collaborators over at The Incredible Machine have just flipped the switch on the new site for View Source: Shenzhen. All our research & documentation from our two research trips to Shenzhen in one place. It’s all there, waiting to be explored by you. What are you waiting for?

Learn more about View Source: Shenzhen.

ThingsCon

ThingsCon didn’t really take a summer break, I guess! Instead, the new ThingsCon chapter in Copenhagen will host their first ThingsCon Salon as part of Copenhagen Tech Fest (6 Sep). The annual ThingsCon Amsterdam conference is shaping up to be the biggest global ThingsCon event yet (30 Nov – 1 Dec). The chapter in Antwerp is even pioneering a new experimental format: A ThingsCon Comedy Special. There’ll be another round of ThingsCon Salons in Amsterdam, Berlin, Cologne. And we’re hopefully-almost-nearly ready for announcements spanning the globe from Pakistan to the Philippines, from Manila to Nairobi. All the details are up on thingscon.com/events.

Also, the founding paperwork for our members association in Germany has finally been processed: The Verein is now eingetragen, officially making it ThingsCon e.V. This will make it a lot easier to interface with other organizations for advocacy, fundraising and partnerships.

Zephyr Berlin

Over at Zephyr Berlin, we have a summer sale on—free shipping worldwide! Use the discount code SUMMER to get your pair today!

What’s on the horizon?

The next few weeks will go into wrapping up/advancing the Trustmarks for IoT project, as well as planning for the rest of the year. Besides the talks mentioned at the top of this post, I’m also looking at Mozfest and some #iotmark-related workshops, yet to be confirmed. Then, starting in October, it looks like there’s some availability, so hit me up if you’d like to discuss new projects.